AUTHORIZED
“REHAU” TRADE PARTNER
IN UKRAINE

All windows are certified
Kyiv
59 Chervonotkatska str.,
room 21
050 235-19-99
095 073-08-07
Mo-Fr: 9:30–18:00
  1. Warranties

Warranties

Nowadays windows market is so overflowing with offers that one has a hard time even before making a choice, inasmuch as quality of many structures is…questionable, to say the least. You may not know, but 50% to 60% of all offered windows fail to comply with PVC requirements set for transparent structures. Therefore, it’s a significant risk of ending up deceived.

HOW TO PREVENT MISTAKES AND AVOID ADVERTIZING GIMMICKS OF WINDOW COMPANIES? HOW NOT TO FALL PREY TO MALA FIDE MANUFACTURERS?

The answer actually exists. In the first place you should find your way around warranties (this includes both manufacturer’s and vendor’s warranties). It’s the only way to prevent purchasing low-end goods and therefore, being cheated. You should also keep in mind that windows, apart from most goods, are not subject to return within 14-day period after purchase. This is a thing commonly used by mala fide manufacturers. There are also some cases when stated quality of windows significantly varies from that ipso facto delivered to you.

Royal Plast company tells with all the responsibility: Our window structures are fully compliant with their stated qualities, be it in black and white or in substance! We offer unique risk-free provisions for your purchase. More specifically, we undertake to refund full amount paid in terms of your order, should the quality be different from the one we promised. You may ask: «What’s with all the self-confidence?». Our answer will be simple: we’re absolutely sure in our goods quality, so we make bold statements. We treasure our reputation and good company name»!

HOW CAN ONE TEST THE QUALITY OF WINDOW STRUCTURES?

Non-professionals can hardly tell the difference between windows when they order them, so it’s not a big secret that many customers may detect flaws only after the installation. For example: window casement may give under, glass units may mist up from within, fittings may malfunction, etc. To avoid these (as well as numerous other) problems, we suggest you familiarize yourself with window quality standards.

WHY ARE WINDOWS WARRANTY TERMS DIFFERENT? MOREOVER, WHY THE DIFFERENCE EXCEEDS ONE OR TWO YEARS?

Today many companies regard warranty terms as simple numbers with no actual meaning and/or legal obligations. For advertising purposes, they may promise a warranty term of 10, 12 and even 18 years! In most cases this so-called «10 to 18-year warranty» relates to specific window elements, instead of the whole structure (for example: profiles, handles, glass, etc.). This is usually described in warranty certificates in extremely small letters, but as soon as it comes to warranty maintenance, they immediately draw everyone’s peculiar attention. Frankly speaking, such warranty terms simply cannot exist, since window and accessory manufacturers never authorize window vendors to do so. If you want to know the actual warranty, instead of groundless letters with little to none legal powers, you should be aware of this matter and never trust any fictional numbers. Besides that, in accordance with the Law of Ukraine, no manufacturing company is entitled to offer warranty terms exceeding the company’s actual market existence.

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